Customise Your Membership - Group Swaps!

Over the last 3 years we have had many requests to customise memberships and each time presents us with an opportunity to increase flexibility and meet the needs of each of our members. The most frequent request we received  amongst our members was, an individual supervision only membership. By using the newest release 'group swaps' this is now achievable without changing the membership you are on! Here are some of the requests we have received and how you can now achieve these. 

• I want to stay on Silver but can I add some extra hours here and there? 
  • Absolutely. We recommend selecting the membership that matches your average weekly hours then if there is a short term change in your hours you can add a 'top up package' to meet this need. 
• The right membership for me is Gold but I have some hours to catch up, can I buy a bulk pack without changing levels? 
  • Absolutely! Provided you have commenced your membership there are bulk 'top up' options to make catching up any supervision deficit more affordable. Group supervision top up packages are a great option for this. 
• I want to have access to a membership but I don't want to be locked into a 2 year contract, is that possible? 
  
  • Of course! We don't lock any of our supervisees into long term arrangements because we want everyone who undertakes supervision with us to be here, because they choose to be. Members are in month to month agreements and pay as you go supervisees are in week to week agreements. Cancel anytime in line with our service agreement available at the footer of each page of our website. 
• I want a membership but I don't want to attend group supervision, can you do an individual supervision only membership? 
  • Anytime throughout your membership you can swap your group supervision session for an individual supervision session by purchasing a 'group swap.' You can do this as many times as you like up to the maximum number of groups you have each year in your membership. For example if you are  a Platinum Member you do one group each month, purchase a swap and you can keep your ongoing appointment as is and skip your group supervision that month. 
• I just started a membership but I have been in my internship for 6 months, can I jump ahead in my workshops? 
  
  • Of course! You can 'fast forward' your workshops 3, 6 or 12 months anytime throughout your membership. 
• I want to do my workshops in a different order to what they are released, is this possible? 
  • Absolutely! Purchase a 'fast forward' and you will be able to move around the workshops you have access to in whatever order you choose. 
• I have a regular ongoing appointment with my principal supervisor but I need a case report to be done, can I swap my direct supervision for a case report review? 
  • Great question, yes you can! A case report review takes approximately 1.5 hours so you may need to change one, sometimes 2 appointments to accommodate it. Your principal supervisor or our support team can accommodate this. 
• My working hours have reduced since I started, I have gone from 17 hours to 25 hours, can I change my membership level? 
  • You certainly can! All we need to do is cancel the membership level you are on and get you to purchase a new membership when you billing cycle recommences, you won't lose any credits you have accrued because we run a balance check and carry these over. You will need to settle payment for any hours you might have gone over but we will run this check for you and let you know at the end of your billing cycle. 
• I am wondering how my membership usage is going, can someone tell me? 
  • Of course, we run a check at the end of each month so this is the best time to submit a request for a balance check. We want our members to maximise their entitlements so our team have tools on hand to know how you are travelling and keep you informed. 

Have we missed anything? What do you wish your membership at Provisional Psychologist Hub had in it?